E-Commerce Websites & Solutions

Customer Management

Our ecommerce systems provides the ability for your customers to log into their store account with their user name and password. Once your customers are logged in, they can search and review their orders as well as change their account information. Ecommerce customer management systems have significantly improved the levels of customer service delivered to our clients customers, ecommerce makes it simple for any customer to communicate directly with you regarding any order for which they have questions.

They provide your customers the ability to view past order history, re-print invoices and receipts, check order status and they provide you, the webmaster with the ability to manage customer accounts, create and send personal emails, delete problem or troublesome customers whilst rewarding others with the creation of gift certificates your customers can redeem online as a reward or as a goodwill gesture. Our ecommerce systems provide you with the possibility to engage with and receive feedback from your customers. Keep customers up to date on your latest sales and promotions.  Create special promotional codes for each email, targeted specifically to groups of customers based on region, age, gender or any other criteria you choose!

To discuss your e-commerce web site needs and to receive a free quote contact us or telephone us on 0845 257 0997 with as much information as possible.